General Maintenance and Repair Worker
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What they do:
Perform work involving the skills of two or more maintenance or craft occupations to keep machines, mechanical equipment, or the structure of a building in repair. Duties may involve pipe fitting; HVAC maintenance; insulating; welding; machining; carpentry; repairing electrical or mechanical equipment; installing, aligning, and balancing new equipment; and repairing buildings, floors, or stairs.
On the job, you would:
- Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels, replacing filters, or doing other preventive maintenance actions.
- Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
- Adjust functional parts of devices or control instruments, using hand tools, levels, plumb bobs, or straightedges.
Important Qualities
Customer-service skills. These workers interact with customers on a regular basis. They need to be friendly and able to address customers’ questions.
Dexterity. Many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination.
Troubleshooting skills. Workers find, diagnose, and repair problems. They perform tests to figure out the cause of problems before fixing equipment.
Personality
A3 | Your Strengths | Importance |
Characteristics of this Career |
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85% | Integrity  -  Job requires being honest and ethical. | |
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79% | Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
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78% | Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks. | |
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76% | Self-Control  -  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
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75% | Independence  -  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
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74% | Innovation  -  Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. | |
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74% | Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
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73% | Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
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70% | Analytical Thinking  -  Job requires analyzing information and using logic to address work-related issues and problems. | |
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70% | Stress Tolerance  -  Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
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69% | Initiative  -  Job requires a willingness to take on responsibilities and challenges. | |
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67% | Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
A3 | Your Strengths | Importance |
Strengths |
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100% | Realistic  -  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services. |
A3 | Your Strengths | Importance |
Values of the Work Environment |
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67% | Support  -  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
Aptitude
A3 | Your Strengths | Importance |
Abilities | Cognitive, Physical, Personality |
---|---|---|---|
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72% | Information Ordering  -  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |
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72% | Arm-Hand Steadiness  -  The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. | |
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72% | Manual Dexterity  -  The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. | |
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72% | Near Vision  -  The ability to see details at close range (within a few feet of the observer). | |
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69% | Problem Sensitivity  -  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. |
Job Details
A3 | Your Strengths | Importance |
Attributes & Percentage of Time Spent |
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94% | Face-to-Face Discussions  -  How often do you have to have face-to-face discussions with individuals or teams in this job? | |
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93% | Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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90% | Telephone  -  How often do you have telephone conversations in this job? | |
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90% | Responsible for Others' Health and Safety  -  How much responsibility is there for the health and safety of others in this job? | |
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86% | Electronic Mail  -  How often do you use electronic mail in this job? | |
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85% | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls  -  How much does this job require using your hands to handle, control, or feel objects, tools or controls? | |
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84% | Structured versus Unstructured Work  -  To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? | |
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83% | Work With Work Group or Team  -  How important is it to work with others in a group or team in this job? | |
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81% | Outdoors, Exposed to Weather  -  How often does this job require working outdoors, exposed to all weather conditions? | |
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80% | Exposed to Hazardous Equipment  -  How often does this job require exposure to hazardous equipment? | |
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80% | Very Hot or Cold Temperatures  -  How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures? | |
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80% | Frequency of Decision Making  -  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? | |
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78% | Responsibility for Outcomes and Results  -  How responsible is the worker for work outcomes and results of other workers? | |
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77% | Spend Time Standing  -  How much does this job require standing? | |
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77% | Freedom to Make Decisions  -  How much decision making freedom, without supervision, does the job offer? | |
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74% | Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job? | |
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73% | Impact of Decisions on Co-workers or Company Results  -  What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? | |
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72% | Spend Time Walking and Running  -  How much does this job require walking and running? | |
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71% | Exposed to Contaminants  -  How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)? | |
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71% | Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets  -  How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets? | |
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71% | Coordinate or Lead Others  -  How important is it to coordinate or lead others in accomplishing work activities in this job? | |
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70% | In an Enclosed Vehicle or Equipment  -  How often does this job require working in a closed vehicle or equipment (e.g., car)? | |
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69% | Indoors, Not Environmentally Controlled  -  How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)? | |
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69% | Sounds, Noise Levels Are Distracting or Uncomfortable  -  How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? | |
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68% | Indoors, Environmentally Controlled  -  How often does this job require working indoors in environmentally controlled conditions? | |
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68% | Time Pressure  -  How often does this job require the worker to meet strict deadlines? | |
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67% | Spend Time Bending or Twisting the Body  -  How much does this job require bending or twisting your body? | |
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66% | Exposed to Minor Burns, Cuts, Bites, or Stings  -  How often does this job require exposure to minor burns, cuts, bites, or stings? | |
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81% | Duration of Typical Work Week  -  Number of hours typically worked in one week. |
A3 | Your Strengths | Importance |
Tasks & Values |
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89% | Making Decisions and Solving Problems  -  Analyzing information and evaluating results to choose the best solution and solve problems. | |
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87% | Inspecting Equipment, Structures, or Materials  -  Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. | |
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84% | Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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83% | Repairing and Maintaining Mechanical Equipment  -  Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. | |
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81% | Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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79% | Operating Vehicles, Mechanized Devices, or Equipment  -  Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft. | |
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79% | Handling and Moving Objects  -  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. | |
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79% | Identifying Objects, Actions, and Events  -  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | |
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77% | Organizing, Planning, and Prioritizing Work  -  Developing specific goals and plans to prioritize, organize, and accomplish your work. | |
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76% | Controlling Machines and Processes  -  Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). | |
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75% | Updating and Using Relevant Knowledge  -  Keeping up-to-date technically and applying new knowledge to your job. | |
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75% | Monitoring Processes, Materials, or Surroundings  -  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. | |
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75% | Evaluating Information to Determine Compliance with Standards  -  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. | |
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73% | Thinking Creatively  -  Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. | |
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72% | Repairing and Maintaining Electronic Equipment  -  Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles. | |
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69% | Performing General Physical Activities  -  Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. | |
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67% | Documenting/Recording Information  -  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. | |
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65% | Processing Information  -  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
What General Maintenance and Repair Workers Do
General maintenance and repair workers fix and maintain machines, mechanical equipment, and buildings. They paint, repair flooring, and work on plumbing, electrical, and air-conditioning and heating systems.
Duties
General maintenance and repair workers typically do the following:
- Maintain and repair machines, mechanical equipment, and buildings
- Fix or replace faulty electrical switches, outlets, and circuit breakers
- Inspect and diagnose problems and figure out the best way to correct them
- Perform routine preventive maintenance to ensure that machines continue to run smoothly
- Assemble and set up machinery or equipment
- Plan repair work using blueprints or diagrams
- Do general cleaning and upkeep of buildings and properties
- Order supplies from catalogs and storerooms
- Meet with clients to estimate repairs and costs
- Keep detailed records of their work
General maintenance and repair workers are hired for maintenance and repair tasks that are not complex enough to need the specialized training of a licensed tradesperson, such as a plumber or electrician.
These workers are also responsible for recognizing when a job is above their skill level and requires the expertise of an electrician; a carpenter; a heating, air-conditioning, and refrigeration mechanic or installer; or a plumber, pipefitter, or steamfitter.
General maintenance and repair workers may fix or paint roofs, windows, doors, floors, woodwork, walls, and other parts of buildings.
They also maintain and repair specialized equipment and machinery in cafeterias, laundries, hospitals, stores, offices, and factories.
General maintenance and repair workers get supplies and parts from distributors or storerooms to fix problems. They use common hand and power tools, such as screwdrivers, saws, drills, wrenches, and hammers to fix, replace, or repair equipment and parts of buildings.
Work Environment
General maintenance and repair workers held about 1.6 million jobs in 2022. The largest employers of general maintenance and repair workers were as follows:
Real estate and rental and leasing | 20% |
Manufacturing | 12 |
Government | 11 |
Accommodation and food services | 9 |
Educational services; state, local, and private | 8 |
General maintenance and repair workers often carry out many different tasks in a single day at any number of locations. They may work inside a single building, such as a hotel or hospital, or be responsible for the maintenance of many buildings, such as those in an apartment complex or on a college campus.
General maintenance and repair workers may have to stand for long periods or lift heavy objects. These workers may work in uncomfortably hot or cold environments, in uncomfortable or cramped positions, or on ladders. The work involves a lot of walking, climbing, and reaching.
Injuries and Illnesses
General maintenance and repair workers have one of the highest rates of injuries and illnesses of all occupations. Common injuries include electrical shocks, falls, cuts, and bruises.
Work Schedules
Most general maintenance and repair workers work full time, including evenings or weekends. Some are on call for emergency repairs.
Getting Started
How to Become a General Maintenance and Repair Worker
Jobs in this field typically do not require any formal education beyond high school. General maintenance and repair workers often learn their skills on the job. They start by doing simple tasks and watching and learning from skilled maintenance workers.
Education
Many maintenance and repair workers learn some basic skills in high school shop or technical education classes, postsecondary trade or vocational schools, or community colleges.
Courses in mechanical drawing, electricity, woodworking, blueprint reading, mathematics, and computers are useful. Maintenance and repair workers often do work that involves electrical, plumbing, heating, and air-conditioning systems or painting and roofing tasks. Workers need a good working knowledge of many repair and maintenance tasks.
Practical training, available at many adult education centers and community colleges, is another option for workers to learn tasks such as drywall repair and basic plumbing.
Training
General maintenance and repair workers usually start by watching and learning from skilled maintenance workers. They begin by doing simple tasks, such as fixing leaky faucets and replacing lightbulbs. After gaining experience, general maintenance and repair workers move on to more difficult tasks, such as overhauling machinery or building walls.
Some general maintenance and repair workers learn their skills by assisting other types of repair or construction workers, including machinery repairers, carpenters, or electricians.
Licenses, Certifications, and Registrations
Licensing requirements vary by state and locality. For more complex tasks, workers may need to be licensed in a particular specialty, such as electrical or plumbing work.
Advancement
Some maintenance and repair workers decide to train in one specific craft and become craftworkers, such as electricians, heating and air-conditioning mechanics, or plumbers.
Other maintenance workers eventually open their own repair or contracting business. However, those who want to become a project manager or own their own business may need some postsecondary education or a degree in construction management. For more information, see the profile on construction managers.
Within small organizations, promotion opportunities may be limited.
Job Outlook
Employment of general maintenance and repair workers is projected to grow 4 percent from 2022 to 2032, about as fast as the average for all occupations.
About 152,400 openings for general maintenance and repair workers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
Employment
Maintenance and repair work is closely related to the demand for home and building maintenance. Maintenance and repair workers will continue to be needed to upgrade and renovate older homes. Homeowners may invest in projects to accommodate their future living needs, allowing them to remain in their homes after retirement or to sell their property.
In addition to the work required for residential properties, maintenance and repair is also needed for nonresidential properties. For example, maintenance and repair workers will be needed to work on older commercial and public buildings. Older homes and buildings typically require more maintenance or repair, especially for pipes, insulation, electrical, and air-conditioning and heating systems.
Similar Occupations
This table shows a list of occupations with job duties that are similar to those of general maintenance and repair workers.
Occupation | Job Duties | Entry-Level Education | Median Annual Pay, May 2022 | |
---|---|---|---|---|
Boilermakers |
Boilermakers assemble, install, maintain, and repair boilers, closed vats, and other large vessels or containers that hold liquids and gases. |
High school diploma or equivalent | $66,920 | |
Carpenters |
Carpenters construct, repair, and install building frameworks and structures made from wood and other materials. |
High school diploma or equivalent | $51,390 | |
Construction Managers |
Construction managers plan, coordinate, budget, and supervise construction projects from start to finish. |
Bachelor's degree | $101,480 | |
Electrical and Electronics Installers and Repairers |
Electrical and electronics installers and repairers install or repair a variety of electrical equipment. |
See How to Become One | $64,190 | |
Electricians |
Electricians install, maintain, and repair electrical power, communications, lighting, and control systems. |
High school diploma or equivalent | $60,240 | |
Heating, Air Conditioning, and Refrigeration Mechanics and Installers |
Heating, air conditioning, and refrigeration mechanics and installers work on heating, ventilation, cooling, and refrigeration systems. |
Postsecondary nondegree award | $51,390 | |
Plumbers, Pipefitters, and Steamfitters |
Plumbers, pipefitters, and steamfitters install and repair piping fixtures and systems. |
High school diploma or equivalent | $60,090 |