Facilities Managers

Overall employment of administrative services and facilities managers is projected to grow 5 percent from 2022 to 2032, faster than the average for all occupations.

About 31,400 openings for administrative services and facilities managers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Education: Bachelor's degree Details

Education Details

57%

Associate's Degree (or other 2-year degree)

15%

High School Diploma - or the equivalent (for example, GED)

11%

Some College Courses

Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)

Bachelor's Degree

Salary

High: $164,080.00

Average: $105,970.00

Hourly

Average: $50.95

Summary of What they do:

Plan, direct, or coordinate operations and functionalities of facilities and buildings. May include surrounding grounds or multiple facilities of an organization's campus.

Responsibilities

Manage inventories of products or organizational resources.

Purchase materials, equipment, or other resources.

Conduct employee training programs.

Allocate physical resources within organizations.

Monitor facilities or operational systems.

Manage construction activities.

Direct facility maintenance or repair activities.

Plan facility layouts or designs.

Prepare operational budgets.

Prepare operational progress or status reports.

Develop organizational goals or objectives.

What Administrative Services and Facilities Managers Do

Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently.

Duties

Administrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently.

Administrative services and facilities managers typically do the following:

Supervise staff
Set goals and deadlines for their department or facility
Recommend changes to policies or procedures in order to improve operations, such as reassessing supplies or recordkeeping
Monitor facilities to make sure that they remain safe, secure, and well maintained
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
Make sure that facilities meet environmental, health, and security standards and comply with regulations

Administrative services managers oversee one or more office support services for an organization. In a large organization, these workers may specialize in an area such as recordkeeping or mail distribution. In a small organization, they may direct all support services and may be called the business office manager.

Specific tasks for administrative services managers may vary. For example, these workers might be responsible for ensuring that an organization has the supplies and services it needs. Other tasks might include examining energy consumption patterns, technology use, and office equipment and planning for future upgrades.

Records and information managers develop, monitor, and manage an organization’s records. They provide information to chief executives and ensure that employees follow records and information management guidelines. They may direct the operations of onsite or offsite records facilities. These managers also work closely with an organization’s attorneys and its technology and business operations staff. Records and information managers do not handle medical records, which are administered by medical and health services managers.

Facilities managers oversee buildings, grounds, equipment, and supplies. Their responsibilities cover several categories, including operations, maintenance, and planning and managing projects. For example, facilities managers may oversee renovation projects to improve efficiency or to meet regulations and environmental, health, and security standards. In addition, they continually monitor facilities to ensure that the premises are safe, secure, and well maintained.

Facilities managers also direct staff, including grounds maintenance workers, janitors and building cleaners, and general maintenance and repair workers.

Important Qualities

Analytical skills. Administrative services and facilities managers must be able to review an organization’s procedures for ways to improve efficiency.

Communication skills. Administrative services and facilities managers often work with others. They must be able to convey ideas clearly, both orally and in writing.

Detail oriented. Administrative services and facilities managers must pay attention to details across a range of tasks, such as ensuring that the organization complies with building codes and managing the process of buying equipment.

Leadership skills. In directing workers and coordinating organizational duties, administrative services and facilities managers must be able to motivate employees and handle problems that arise.

Tasks On The Job

Acquire, distribute and store supplies.
Conduct classes to teach procedures to staff.
Dispose of, or oversee the disposal of, surplus or unclaimed property.
Manage leasing of facility space.
Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
Participate in architectural and engineering planning and design, including space and installation management.
Plan, administer, and control budgets for contracts, equipment, and supplies.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.

PERSONALITY

KEY:

Strength

Caution

Warning

Your Assessment Results		CAREER CHARACTERISTICS Importance


? ? ? ? Begin Career Assessment	95%	Integrity - Job requires being honest and ethical.
? ? ? ? Begin Career Assessment	92%	Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
? ? ? ? Begin Career Assessment	91%	Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
? ? ? ? Begin Career Assessment	88%	Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
? ? ? ? Begin Career Assessment	88%	Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
? ? ? ? Begin Career Assessment	88%	Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
? ? ? ? Begin Career Assessment	85%	Initiative - Job requires a willingness to take on responsibilities and challenges.
? ? ? ? Begin Career Assessment	85%	Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
? ? ? ? Begin Career Assessment	85%	Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
? ? ? ? Begin Career Assessment	84%	Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
? ? ? ? Begin Career Assessment	84%	Persistence - Job requires persistence in the face of obstacles.
? ? ? ? Begin Career Assessment	81%	Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
? ? ? ? Begin Career Assessment	79%	Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
? ? ? ? Begin Career Assessment	78%	Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
? ? ? ? Begin Career Assessment	76%	Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
? ? ? ? Begin Career Assessment	76%	Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Your Assessment Results		IMPORTANT STRENGTHS Importance


? ? ? ? Begin Career Assessment		76%	Enterprising - Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
? ? ? ? Begin Career Assessment		74%	Conventional - Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

APTITUDES

KEY:

Strength

Caution

Warning

Your Assessment Results		ABILITIES \| SKILLS Importance


? ? ? ? Begin Career Assessment	69%	Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
? ? ? ? Begin Career Assessment	69%	Written Comprehension - The ability to read and understand information and ideas presented in writing.
? ? ? ? Begin Career Assessment	69%	Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
? ? ? ? Begin Career Assessment	69%	Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
? ? ? ? Begin Career Assessment	69%	Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
? ? ? ? Begin Career Assessment	66%	Written Expression - The ability to communicate information and ideas in writing so others will understand.
? ? ? ? Begin Career Assessment	66%	Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
? ? ? ? Begin Career Assessment	66%	Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
? ? ? ? Begin Career Assessment	66%	Speech Recognition - The ability to identify and understand the speech of another person.
? ? ? ? Begin Career Assessment	63%	Near Vision - The ability to see details at close range (within a few feet of the observer).
? ? ? ? Begin Career Assessment	63%	Speech Clarity - The ability to speak clearly so others can understand you.
? ? ? ? Begin Career Assessment	55%	Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
? ? ? ? Begin Career Assessment	55%	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
? ? ? ? Begin Career Assessment	54%	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
? ? ? ? Begin Career Assessment	54%	Writing - Communicating effectively in writing as appropriate for the needs of the audience.
? ? ? ? Begin Career Assessment	54%	Speaking - Talking to others to convey information effectively.
? ? ? ? Begin Career Assessment	54%	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
? ? ? ? Begin Career Assessment	54%	Coordination - Adjusting actions in relation to others' actions.
? ? ? ? Begin Career Assessment	54%	Time Management - Managing one's own time and the time of others.
? ? ? ? Begin Career Assessment	53%	Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
? ? ? ? Begin Career Assessment	53%	Far Vision - The ability to see details at a distance.
? ? ? ? Begin Career Assessment	52%	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
? ? ? ? Begin Career Assessment	52%	Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Your Assessment Results		TASKS \| ACTIVITIES Importance


? ? ? ? Begin Career Assessment	87%	Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
? ? ? ? Begin Career Assessment	86%	Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
? ? ? ? Begin Career Assessment	86%	Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
? ? ? ? Begin Career Assessment	86%	Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
? ? ? ? Begin Career Assessment	83%	Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
? ? ? ? Begin Career Assessment	81%	Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
? ? ? ? Begin Career Assessment	80%	Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
? ? ? ? Begin Career Assessment	79%	Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
? ? ? ? Begin Career Assessment	77%	Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
? ? ? ? Begin Career Assessment	77%	Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
? ? ? ? Begin Career Assessment	77%	Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
? ? ? ? Begin Career Assessment	76%	Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
? ? ? ? Begin Career Assessment	76%	Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
? ? ? ? Begin Career Assessment	75%	Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people.
? ? ? ? Begin Career Assessment	74%	Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
? ? ? ? Begin Career Assessment	73%	Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
? ? ? ? Begin Career Assessment	72%	Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
? ? ? ? Begin Career Assessment	72%	Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
? ? ? ? Begin Career Assessment	71%	Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.
? ? ? ? Begin Career Assessment	69%	Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
? ? ? ? Begin Career Assessment	69%	Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
? ? ? ? Begin Career Assessment	69%	Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
? ? ? ? Begin Career Assessment	69%	Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
? ? ? ? Begin Career Assessment	69%	Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
? ? ? ? Begin Career Assessment	69%	Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
? ? ? ? Begin Career Assessment	68%	Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
? ? ? ? Begin Career Assessment	67%	Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment - Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
? ? ? ? Begin Career Assessment	66%	Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
? ? ? ? Begin Career Assessment	66%	Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
? ? ? ? Begin Career Assessment	65%	Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
? ? ? ? Begin Career Assessment	63%	Performing General Physical Activities - Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
? ? ? ? Begin Career Assessment	60%	Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
? ? ? ? Begin Career Assessment	58%	Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
? ? ? ? Begin Career Assessment	57%	Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
? ? ? ? Begin Career Assessment	55%	Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
? ? ? ? Begin Career Assessment	55%	Providing Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
? ? ? ? Begin Career Assessment	55%	Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Your Assessment Results		CONTEXT \| ATTRIBUTES Importance


? ? ? ? Begin Career Assessment	99%	E-Mail - How frequently does your job require you to use E-mail?
? ? ? ? Begin Career Assessment	95%	Face-to-Face Discussions with Individuals and Within Teams - How frequently does your job require face-to-face discussions with individuals and within teams?
? ? ? ? Begin Career Assessment	93%	Telephone Conversations - How often do you have telephone conversations in this job?
? ? ? ? Begin Career Assessment	93%	Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
? ? ? ? Begin Career Assessment	89%	Determine Tasks, Priorities and Goals - How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
? ? ? ? Begin Career Assessment	89%	Health and Safety of Other Workers - How much responsibility is there for the health and safety of others in this job?
? ? ? ? Begin Career Assessment	87%	Indoors, Environmentally Controlled - How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
? ? ? ? Begin Career Assessment	87%	Frequency of Decision Making - How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
? ? ? ? Begin Career Assessment	85%	Work With or Contribute to a Work Group or Team - How important is it to work with or contribute to a work group or team in this job?
? ? ? ? Begin Career Assessment	83%	Work Outcomes and Results of Other Workers - How responsible is the worker for work outcomes and results of other workers?
? ? ? ? Begin Career Assessment	83%	Coordinate or Lead Others in Accomplishing Work Activities - How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
? ? ? ? Begin Career Assessment	82%	Freedom to Make Decisions - How much decision making freedom, without supervision, does the job offer?
? ? ? ? Begin Career Assessment	78%	Deal With External Customers or the Public in General - How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
? ? ? ? Begin Career Assessment	77%	Importance of Being Exact or Accurate - How important is being very exact or highly accurate in performing this job?
? ? ? ? Begin Career Assessment	74%	Impact of Decisions on Co-workers or Company Results - What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
? ? ? ? Begin Career Assessment	73%	Time Pressure - How often does this job require the worker to meet strict deadlines?
? ? ? ? Begin Career Assessment	71%	Importance of Repeating Same Tasks - How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
? ? ? ? Begin Career Assessment	64%	Physical Proximity - To what extent does this job require the worker to perform job tasks physically close to other people?
? ? ? ? Begin Career Assessment	59%	Spend Time Sitting - How much does this job require sitting?
? ? ? ? Begin Career Assessment	58%	Conflict Situations - How frequently are there conflict situations the employee has to face in this job?
? ? ? ? Begin Career Assessment	57%	Written Letters and Memos - How frequently does your job require written letters and memos?
? ? ? ? Begin Career Assessment	54%	Dealing With Unpleasant, Angry, or Discourteous People - How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
? ? ? ? Begin Career Assessment	72%	Duration of Typical Work Week - Number of hours typically worked in one week.

Work Environment

Administrative services managers spend much of their day in an office.

Administrative services managers held about 250,800 jobs in 2022. The largest employers of administrative services managers were as follows:

Professional, scientific, and technical services	14%
Healthcare and social assistance	12
Educational services; state, local, and private	12
Finance and insurance	9
Local government, excluding education and hospitals	8

Facilities managers held about 127,000 jobs in 2022. The largest employers of facilities managers were as follows:

Educational services; state, local, and private	13%
Manufacturing	11
Healthcare and social assistance	10
Local government, excluding education and hospitals	7
Administrative and support and waste management and remediation services	7

Administrative services and facilities managers spend much of their day in an office. They may observe workers throughout the building, go outdoors to supervise groundskeeping activities, or visit other facilities they direct.

Work Schedules

Most administrative services and facilities managers work full time, and some work more than 40 hours per week. Facilities managers often are on call to address problems that arise at all hours.

Getting Started

How to Become an Administrative Services or Facilities Manager

In managing workers and coordinating administrative duties, administrative services managers must show leadership ability.

Educational requirements for administrative services and facilities managers vary by organization and the work they do. But these workers typically need a bachelor’s degree and related work experience.

Education

Administrative services and facilities managers typically need a bachelor’s degree, often in business or a related field. However, some people enter the occupation with a high school diploma.

Work Experience

Administrative services and facilities managers must have related work experience that reflects managerial and leadership abilities. Facilities managers should have experience in business operations, project management, and building maintenance, such as from having worked as a general maintenance and repair worker or a cost estimator. Records and information managers should have administrative or business operations experience involving recordkeeping. Records and information managers in the legal field often must have experience as a paralegal or legal assistant.

Licenses, Certifications, and Registrations

Although it is not required, professional certification may give candidates an advantage when applying for jobs.

Several professional associations for administrative services and facilities managers offer certifications. Some associations, including the International Facility Management Association (IFMA), offer certification that specializes in facility management. Others offering certification include the Institute of Certified Records Managers (ICRM), for records and information managers, and the ARMA International for those specializing in information governance.

Contacts for More Information

For more information about facilities management and related certifications, visit

International Facility Management Association

For more information about records and information management and related certifications, visit

ARMA International

Institute of Certified Records Managers

Similar Occupations

This table shows a list of occupations with job duties that are similar to those of administrative services and facilities managers.

Occupation	Job Duties	Entry-Level Education	Median Annual Pay, May 2022
Compensation and Benefits Managers	Compensation and benefits managers plan, develop, and oversee programs to pay employees.	Bachelor's degree	$131,280
Cost Estimators	Cost estimators collect and analyze data in order to assess the time, money, materials, and labor required to make a product or provide a service.	Bachelor's degree	$71,200
Human Resources Managers	Human resources managers plan, coordinate, and direct the administrative functions of an organization.	Bachelor's degree	$130,000
Management Analysts	Management analysts recommend ways to improve an organization’s efficiency.	Bachelor's degree	$95,290
Meeting, Convention, and Event Planners	Meeting, convention, and event planners arrange all aspects of events and professional gatherings.	Bachelor's degree	$52,560
Postsecondary Education Administrators	Postsecondary education administrators oversee student services, academics, and faculty research at colleges and universities.	Master's degree	$99,940
Property, Real Estate, and Community Association Managers	Property, real estate, and community association managers oversee many aspects of residential, commercial, or industrial properties.	High school diploma or equivalent	$60,670
Purchasing Managers, Buyers, and Purchasing Agents	Buyers and purchasing agents buy products and services for organizations. Purchasing managers oversee the work of buyers and purchasing agents.	Bachelor's degree	$75,120
Top Executives	Top executives plan strategies and policies to ensure that an organization meets its goals.	Bachelor's degree	$100,090