Human Resources Manager
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Job Outlook
Employment of human resources managers is projected to grow 5 percent from 2022 to 2032, faster than the average for all occupations.
About 15,500 openings for human resources managers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
Education Details
Summary of What they do:
Plan, direct, or coordinate human resources activities and staff of an organization.
What Human Resources Managers Do
Human resources managers plan, coordinate, and direct the administrative functions of an organization. They oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and serve as a link between an organization’s management and its employees.
Duties
Human resources managers typically do the following:
- Plan and coordinate an organization’s workforce to best use employees’ talents
- Link an organization’s management with its employees
- Plan and oversee employee benefit programs
- Serve as a consultant to advise other managers on human resources issues, such as equal employment opportunity and sexual harassment
- Coordinate and supervise the work of specialists and support staff
- Oversee an organization’s recruitment, interview, selection, and hiring processes
- Handle staffing issues, such as mediating disputes and directing disciplinary procedures
Organizations want to attract, motivate, and keep qualified employees and match them to jobs for which they are well-suited. Human resources managers accomplish this aim by directing the administrative functions of human resources departments. Their work involves overseeing employee relations, securing regulatory compliance, and administering employee-related services such as payroll, training, and benefits. They supervise the department’s specialists and support staff and make sure that tasks are completed accurately and on time.
Human resources managers also consult with top executives regarding strategic planning and talent management. They identify ways to maximize the value of the organization’s employees and ensure that they are used efficiently. For example, they might assess worker productivity and recommend changes to help the organization meet budgetary goals.
Some human resources managers oversee all aspects of an organization’s human resources department, including the compensation and benefits program and the training and development program. In many larger organizations, these programs are directed by specialized managers, such as compensation and benefits managers and training and development managers.
The following are examples of types of human resources managers:
Labor relations directors, also called employee relations managers, oversee employment policies in union and nonunion settings. They negotiate, draft, and administer labor contracts that cover issues such as wages, benefits, and union and management practices. They also handle labor complaints between employees and management, and they coordinate grievance procedures.
Payroll managers supervise an organization’s payroll department. They ensure that all aspects of payroll are processed correctly and on time. They administer payroll procedures, prepare reports for the accounting department, and resolve payroll problems.
Recruiting managers, sometimes called staffing managers, oversee the recruiting and hiring responsibilities of the human resources department. They often supervise a team of recruiters, and some take on recruiting duties for filling high-level positions. They must develop a recruiting strategy that helps them meet the staffing needs of their organization and compete effectively to attract the best employees.
Important Qualities
Communication skills. Human resources managers need strong speaking, writing, and listening skills to give presentations and direct their staff.
Decision-making skills. Human resources managers must be able to balance the strengths and weaknesses of different options and decide the best course of action.
Interpersonal skills. Human resources managers regularly interact with people, such as to collaborate on teams, and must develop working relationships with their colleagues.
Leadership skills. Human resources managers must coordinate work activities and ensure that staff complete the duties and responsibilities of their department.
Organizational skills. Human resources managers must be able to prioritize tasks and manage several projects at once.
Tasks On The Job
- Administer compensation, benefits, and performance management systems, and safety and recreation programs.
- Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
- Allocate human resources, ensuring appropriate matches between personnel.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- Analyze training needs to design employee development, language training, and health and safety programs.
- Conduct exit interviews to identify reasons for employee termination.
- Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
- Develop, administer, and evaluate applicant tests.
- Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
- Identify staff vacancies and recruit, interview, and select applicants.
- Investigate and report on industrial accidents for insurance carriers.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Negotiate bargaining agreements and help interpret labor contracts.
- Oversee the evaluation, classification, and rating of occupations and job positions.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
- Prepare and follow budgets for personnel operations.
- Prepare personnel forecast to project employment needs.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- Provide terminated employees with outplacement or relocation assistance.
- Represent organization at personnel-related hearings and investigations.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
PERSONALITY
| Your Assessment Results |
CAREER CHARACTERISTICS
Importance
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90% | Dependability  -  A tendency to be reliable, responsible, and consistent in meeting work-related obligations. | |
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80% | Attention to Detail  -  A tendency to be detail-oriented, organized, and thorough in completing work. | |
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70% | Integrity  -  A tendency to be honest and ethical at work. | |
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60% | Cooperation  -  A tendency to be pleasant, helpful, and willing to assist others at work. | |
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50% | Social Orientation  -  A tendency to seek out, enjoy, and be energized by social interaction at work. | |
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40% | Self-Control  -  A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work. | |
| Your Assessment Results |
IMPORTANT STRENGTHS
Importance
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100% | Enterprising  -  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law. | |
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76% | Conventional  -  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources. | |
| Your Assessment Results |
WORK VALUES
Importance
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83% | Relationships  -  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. | |
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78% | Recognition  -  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status. | |
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72% | Achievement  -  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. | |
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72% | Working Conditions  -  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. | |
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67% | Independence  -  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. | |
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56% | Support  -  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. | |
APTITUDES
| Your Assessment Results |
ABILITIES | SKILLS
Importance
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88% | Oral Expression  -  The ability to communicate information and ideas in speaking so others will understand. | |
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85% | Oral Comprehension  -  The ability to listen to and understand information and ideas presented through spoken words and sentences. | |
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85% | Written Comprehension  -  The ability to read and understand information and ideas presented in writing. | |
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78% | Written Expression  -  The ability to communicate information and ideas in writing so others will understand. | |
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78% | Speech Clarity  -  The ability to speak clearly so others can understand you. | |
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75% | Deductive Reasoning  -  The ability to apply general rules to specific problems to produce answers that make sense. | |
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75% | Inductive Reasoning  -  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |
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75% | Near Vision  -  The ability to see details at close range (within a few feet of the observer). | |
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75% | Speech Recognition  -  The ability to identify and understand the speech of another person. | |
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72% | Problem Sensitivity  -  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. | |
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69% | Fluency of Ideas  -  The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). | |
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69% | Originality  -  The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. | |
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68% | Management of Personnel Resources  -  Motivating, developing, and directing people as they work, identifying the best people for the job. | |
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66% | Information Ordering  -  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |
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63% | Selective Attention  -  The ability to concentrate on a task over a period of time without being distracted. | |
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63% | Reading Comprehension  -  Understanding written sentences and paragraphs in work-related documents. | |
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61% | Critical Thinking  -  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. | |
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61% | Judgment and Decision Making  -  Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |
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60% | Category Flexibility  -  The ability to generate or use different sets of rules for combining or grouping things in different ways. | |
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59% | Active Listening  -  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |
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59% | Speaking  -  Talking to others to convey information effectively. | |
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59% | Active Learning  -  Understanding the implications of new information for both current and future problem-solving and decision-making. | |
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59% | Monitoring  -  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |
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59% | Social Perceptiveness  -  Being aware of others' reactions and understanding why they react as they do. | |
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59% | Time Management  -  Managing one's own time and the time of others. | |
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57% | Writing  -  Communicating effectively in writing as appropriate for the needs of the audience. | |
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57% | Coordination  -  Adjusting actions in relation to others' actions. | |
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57% | Negotiation  -  Bringing others together and trying to reconcile differences. | |
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57% | Instructing  -  Teaching others how to do something. | |
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57% | Complex Problem Solving  -  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |
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57% | Systems Evaluation  -  Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. | |
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57% | Management of Financial Resources  -  Determining how money will be spent to get the work done, and accounting for these expenditures. | |
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55% | Learning Strategies  -  Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. | |
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55% | Persuasion  -  Persuading others to change their minds or behavior. | |
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55% | Service Orientation  -  Actively looking for ways to help people. | |
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53% | Speed of Closure  -  The ability to quickly make sense of, combine, and organize information into meaningful patterns. | |
| Your Assessment Results |
TASKS | ACTIVITIES
Importance
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93% | Resolving Conflicts and Negotiating with Others  -  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. | |
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93% | Establishing and Maintaining Interpersonal Relationships  -  Developing constructive and cooperative working relationships with others, and maintaining them over time. | |
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93% | Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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91% | Making Decisions and Solving Problems  -  Analyzing information and evaluating results to choose the best solution and solve problems. | |
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90% | Evaluating Information to Determine Compliance with Standards  -  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. | |
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86% | Organizing, Planning, and Prioritizing Work  -  Developing specific goals and plans to prioritize, organize, and accomplish your work. | |
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86% | Developing and Building Teams  -  Encouraging and building mutual trust, respect, and cooperation among team members. | |
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83% | Coaching and Developing Others  -  Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. | |
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82% | Providing Consultation and Advice to Others  -  Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. | |
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81% | Staffing Organizational Units  -  Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. | |
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81% | Working with Computers  -  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. | |
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80% | Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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79% | Guiding, Directing, and Motivating Subordinates  -  Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. | |
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77% | Training and Teaching Others  -  Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. | |
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75% | Judging the Qualities of Objects, Services, or People  -  Assessing the value, importance, or quality of things or people. | |
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75% | Processing Information  -  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. | |
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75% | Updating and Using Relevant Knowledge  -  Keeping up-to-date technically and applying new knowledge to your job. | |
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74% | Documenting/Recording Information  -  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. | |
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74% | Analyzing Data or Information  -  Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. | |
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74% | Developing Objectives and Strategies  -  Establishing long-range objectives and specifying the strategies and actions to achieve them. | |
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73% | Interpreting the Meaning of Information for Others  -  Translating or explaining what information means and how it can be used. | |
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73% | Coordinating the Work and Activities of Others  -  Getting members of a group to work together to accomplish tasks. | |
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72% | Communicating with People Outside the Organization  -  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. | |
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68% | Thinking Creatively  -  Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. | |
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65% | Identifying Objects, Actions, and Events  -  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | |
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65% | Monitoring and Controlling Resources  -  Monitoring and controlling resources and overseeing the spending of money. | |
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64% | Scheduling Work and Activities  -  Scheduling events, programs, and activities, as well as the work of others. | |
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63% | Performing Administrative Activities  -  Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. | |
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62% | Monitoring Processes, Materials, or Surroundings  -  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. | |
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61% | Selling or Influencing Others  -  Convincing others to buy merchandise/goods or to otherwise change their minds or actions. | |
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60% | Assisting and Caring for Others  -  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. | |
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51% | Performing for or Working Directly with the Public  -  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. | |
| Your Assessment Results |
CONTEXT | ATTRIBUTES
Importance
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100% | E-Mail  -  How frequently does your job require you to use E-mail? | |
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96% | Telephone Conversations  -  How often do you have telephone conversations in this job? | |
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95% | Face-to-Face Discussions with Individuals and Within Teams  -  How frequently does your job require face-to-face discussions with individuals and within teams? | |
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92% | Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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88% | Work With or Contribute to a Work Group or Team  -  How important is it to work with or contribute to a work group or team in this job? | |
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82% | Freedom to Make Decisions  -  How much decision making freedom, without supervision, does the job offer? | |
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82% | Determine Tasks, Priorities and Goals  -  How much freedom does the worker have in determining the tasks, priorities, or goals of the job? | |
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81% | Spend Time Sitting  -  How much does this job require sitting? | |
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79% | Frequency of Decision Making  -  How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? | |
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77% | Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job? | |
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76% | Impact of Decisions on Co-workers or Company Results  -  What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? | |
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76% | Conflict Situations  -  How frequently are there conflict situations the employee has to face in this job? | |
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76% | Indoors, Environmentally Controlled  -  How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)? | |
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73% | Time Pressure  -  How often does this job require the worker to meet strict deadlines? | |
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72% | Coordinate or Lead Others in Accomplishing Work Activities  -  How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job? | |
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70% | Written Letters and Memos  -  How frequently does your job require written letters and memos? | |
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66% | Dealing With Unpleasant, Angry, or Discourteous People  -  How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? | |
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66% | Work Outcomes and Results of Other Workers  -  How responsible is the worker for work outcomes and results of other workers? | |
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63% | Health and Safety of Other Workers  -  How much responsibility is there for the health and safety of others in this job? | |
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63% | Deal With External Customers or the Public in General  -  How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job? | |
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56% | Level of Competition  -  To what extent does this job require the worker to compete or to be aware of competitive pressures? | |
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56% | Importance of Repeating Same Tasks  -  How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job? | |
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80% | Duration of Typical Work Week  -  Number of hours typically worked in one week. | |
Work Environment
Human resources managers held about 191,600 jobs in 2022. The largest employers of human resources managers were as follows:
| Professional, scientific, and technical services | 15% |
| Management of companies and enterprises | 13 |
| Manufacturing | 10 |
| Healthcare and social assistance | 8 |
| Government | 8 |
Human resources managers work in offices. Some managers, especially those working for organizations that have offices nationwide, travel to visit other branches, attend professional meetings, or recruit employees.
Work Schedules
Most human resources managers work full time during regular business hours. Some human resources managers work more than 40 hours per week.
Getting Started
How to Become a Human Resources Manager
Candidates typically need a combination of education and several years of related work experience to become a human resources manager. Although most positions require a bachelor’s degree, some require a master’s degree.
Education
Human resources managers typically need a bachelor’s degree to enter the occupation. The degree may be in human resources or another field, such as business, communications, or psychology. Courses in subjects such as conflict management may be helpful.
Some jobs may require a master’s degree in human resources, labor relations, or business administration (MBA).
Work Experience in a Related Occupation
To demonstrate abilities in organizing, directing, and leading others, human resources managers must have related work experience. Some managers start out as human resources specialists or labor relations specialists.
Management positions typically require an understanding of human resources programs, such as compensation and benefits plans; human resources software; and federal, state, and local employment laws.
Licenses, Certifications, and Registrations
Although certification is voluntary, it shows professional expertise and credibility, and it may enhance job opportunities. Employers may prefer to hire candidates with certification, and some positions may require it. The Society for Human Resource Management (SHRM), HR Certification Institute (HRCI), WorldatWork, and International Foundation of Employee Benefit Plans are among many professional associations that offer certification programs.
Contacts for More Information
For more information about human resources managers, including certification, visit
Society for Human Resource Management
International Public Management Association for Human Resources
For information about careers and certification in employee compensation and benefits, visit
International Foundation of Employee Benefit Plans
For information about careers in employee training and development and certification, visit
Similar Occupations
This table shows a list of occupations with job duties that are similar to those of human resources managers.
| Occupation | Job Duties | Entry-Level Education | Median Annual Pay, May 2022 | |
|---|---|---|---|---|
|
Administrative Services and Facilities Managers |
Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently. |
Bachelor's degree | $101,870 |
|
Compensation and Benefits Managers |
Compensation and benefits managers plan, develop, and oversee programs to pay employees. |
Bachelor's degree | $131,280 |
|
Compensation, Benefits, and Job Analysis Specialists |
Compensation, benefits, and job analysis specialists oversee wage and nonwage programs that an organization provides to its employees in return for their work. They also evaluate position descriptions to determine details such as classification and salary. |
Bachelor's degree | $67,780 |
|
Human Resources Specialists |
Human resources specialists recruit, screen, and interview job applicants and place newly hired workers in jobs. They also may handle compensation and benefits, training, and employee relations. |
Bachelor's degree | $64,240 |
|
Labor Relations Specialists |
Labor relations specialists interpret and administer labor contracts. |
Bachelor's degree | $82,010 |
|
Top Executives |
Top executives plan strategies and policies to ensure that an organization meets its goals. |
Bachelor's degree | $100,090 |
|
Training and Development Managers |
Training and development managers plan, coordinate, and direct skills- and knowledge-enhancement programs for an organization’s staff. |
Bachelor's degree | $120,000 |
|
Training and Development Specialists |
Training and development specialists plan and administer programs that improve the skills and knowledge of their employees. |
Bachelor's degree | $63,080 |