Education:
43%
High School Diploma - or the equivalent (for example, GED)
19%
Some College Courses
First-Line Supervisors of Housekeeping & Janitorial Workers
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Job Outlook:
None
Education:
High school diploma or equivalent
Salary
High:
$68,540.00
Average:
$47,430.00
Hourly
Average:
$22.80
What they do:
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
On the job, you would:
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
Personality
| A3 | Your Strengths | Importance |
Characteristics of this Career |
|---|---|---|---|
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88% | Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
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88% | Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. | |
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87% | Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. | |
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87% | Integrity - Job requires being honest and ethical. | |
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87% | Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
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86% | Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
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82% | Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
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82% | Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. | |
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80% | Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
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78% | Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
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75% | Persistence - Job requires persistence in the face of obstacles. | |
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74% | Initiative - Job requires a willingness to take on responsibilities and challenges. | |
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73% | Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. | |
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73% | Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
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66% | Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. |
| A3 | Your Strengths | Importance |
Strengths |
|---|---|---|---|
|
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100% | Enterprising - Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law. | |
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72% | Conventional - Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources. | |
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67% | Realistic - Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services. |
| A3 | Your Strengths | Importance |
Values of the Work Environment |
|---|---|---|---|
|
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78% | Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. | |
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67% | Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
Aptitude
| A3 | Your Strengths | Importance |
Abilities | Cognitive, Physical, Personality |
|---|---|---|---|
|
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72% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. | |
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66% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
Job Details
Responsibilities
Maintain equipment or systems to ensure proper functioning.
Remove snow.
Supervise maintenance workers.
Inspect work to ensure standards are met.
Plan employee work schedules.
Clean facilities or sites.
Investigate work related complaints to determine corrective actions.
Confer with coworkers to coordinate maintenance or cleaning activities.
Inspect buildings or grounds to determine condition.
Select equipment, materials, or supplies for cleaning or maintenance activities.
Instruct staff in work policies or procedures.
Distribute supplies to workers.
Determine resource needs.
Inventory materials or equipment.
Evaluate current or prospective maintenance employees.
Confer with coworkers to coordinate maintenance or cleaning activities.
Instruct staff in work policies or procedures.
Establish work standards.
Arrange maintenance activities.
Recommend changes or corrective procedures.
Select equipment, materials, or supplies for cleaning or maintenance activities.
Recommend organizational process or policy changes.
Document work hours or activities.
Evaluate current or prospective maintenance employees.
Supervise maintenance workers.
Confer with coworkers to coordinate maintenance or cleaning activities.
Estimate maintenance service requirements or costs.
Document work hours or activities.
| A3 | Your Strengths | Importance |
Attributes & Percentage of Time Spent |
|---|---|---|---|
|
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95% | Face-to-Face Discussions - How often do you have to have face-to-face discussions with individuals or teams in this job? | |
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91% | Work With Work Group or Team - How important is it to work with others in a group or team in this job? | |
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90% | Electronic Mail - How often do you use electronic mail in this job? | |
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90% | Indoors, Environmentally Controlled - How often does this job require working indoors in environmentally controlled conditions? | |
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89% | Telephone - How often do you have telephone conversations in this job? | |
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88% | Responsibility for Outcomes and Results - How responsible is the worker for work outcomes and results of other workers? | |
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86% | Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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84% | Time Pressure - How often does this job require the worker to meet strict deadlines? | |
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83% | Responsible for Others' Health and Safety - How much responsibility is there for the health and safety of others in this job? | |
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77% | Coordinate or Lead Others - How important is it to coordinate or lead others in accomplishing work activities in this job? | |
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75% | Importance of Being Exact or Accurate - How important is being very exact or highly accurate in performing this job? | |
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70% | Impact of Decisions on Co-workers or Company Results - What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? | |
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69% | Spend Time Standing - How much does this job require standing? | |
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69% | Structured versus Unstructured Work - To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? | |
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69% | Frequency of Decision Making - How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? | |
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68% | Spend Time Walking and Running - How much does this job require walking and running? | |
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66% | Freedom to Make Decisions - How much decision making freedom, without supervision, does the job offer? |
| A3 | Your Strengths | Importance |
Tasks & Values |
|---|---|---|---|
|
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89% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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86% | Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks. | |
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84% | Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. | |
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84% | Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. | |
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82% | Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. | |
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80% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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80% | Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. | |
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78% | Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. | |
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78% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. | |
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77% | Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members. | |
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76% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. | |
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76% | Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money. | |
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73% | Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others. | |
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72% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. | |
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71% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | |
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71% | Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. | |
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70% | Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used. | |
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70% | Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. | |
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69% | Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. | |
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69% | Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. | |
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69% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. | |
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68% | Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. | |
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67% | Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. | |
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67% | Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. | |
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66% | Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. | |
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65% | Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |