First-Line Supervisors of Security Workers

Summary of What they do:

Directly supervise and coordinate activities of security workers and security guards.

Tasks On The Job

1. Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
2. Apprehend or evict trespassers, rule violators, or other security threats from the premises.
3. Assign security personnel to posts or patrols.
4. Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
5. Develop and document security procedures, policies, or standards.
6. Explain company policies and procedures to staff using oral or written communication.
7. Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
8. Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
9. Log items distributed to persons, such as keys and key cards.
10. Monitor and authorize entry of employees, visitors, or other persons.
11. Monitor closed-circuit television cameras.
12. Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
13. Order materials or supplies, such as keys, uniforms, and badges.
14. Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
15. Recruit, interview, and hire security personnel.
16. Schedule training or drills for emergencies, such as fires, bombs, and other threats.
17. Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
18. Secure entrances and exits by locking doors and gates.
19. Train security personnel on protective procedures, first aid, fire safety, and other duties.
20. Write and present department budgets to upper management or other stakeholders.
21. Write reports documenting observations made while on patrol.