Water or Wastewater Treatment Plant and System Operator
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What they do:
Operate or control an entire process or system of machines, often through the use of control boards, to transfer or treat water or wastewater.
On the job, you would:
- Add chemicals, such as ammonia, chlorine, or lime, to disinfect and deodorize water and other liquids.
- Collect and test water and sewage samples, using test equipment and color analysis standards.
- Record operational data, personnel attendance, or meter and gauge readings on specified forms.
Important Qualities
Analytical skills. Water and wastewater treatment plant and system operators must conduct tests and inspections on water or wastewater and evaluate the results.
Detail oriented. Water and wastewater treatment plant and system operators must monitor machinery, gauges, dials, and controls to ensure everything is operating properly. Because tap water and wastewater are highly regulated by the U.S. Environmental Protection Agency, operators must be careful and thorough in completing these tasks.
Math skills. Water and wastewater treatment plant and system operators must have the ability to apply data to formulas that determine treatment requirements, flow levels, and concentration levels.
Mechanical skills. Water and wastewater treatment plant and system operators must know how to work with machines and use tools. They must be familiar with how to operate, repair, and maintain equipment.
Personality
A3 | Your Strengths | Importance |
Characteristics of this Career |
---|---|---|---|
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79% | Integrity  -  Job requires being honest and ethical. | |
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78% | Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
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75% | Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks. | |
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74% | Independence  -  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
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69% | Initiative  -  Job requires a willingness to take on responsibilities and challenges. | |
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69% | Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
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67% | Leadership  -  Job requires a willingness to lead, take charge, and offer opinions and direction. | |
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67% | Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
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66% | Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
A3 | Your Strengths | Importance |
Strengths |
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89% | Realistic  -  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services. |
A3 | Your Strengths | Importance |
Values of the Work Environment |
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78% | Support  -  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. | |
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61% | Independence  -  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
Aptitude
A3 | Your Strengths | Importance |
Abilities | Cognitive, Physical, Personality |
---|---|---|---|
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69% | Oral Comprehension  -  The ability to listen to and understand information and ideas presented through spoken words and sentences. | |
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69% | Oral Expression  -  The ability to communicate information and ideas in speaking so others will understand. | |
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66% | Written Comprehension  -  The ability to read and understand information and ideas presented in writing. | |
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66% | Near Vision  -  The ability to see details at close range (within a few feet of the observer). |
Job Details
A3 | Your Strengths | Importance |
Attributes & Percentage of Time Spent |
---|---|---|---|
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93% | Face-to-Face Discussions  -  How often do you have to have face-to-face discussions with individuals or teams in this job? | |
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91% | Structured versus Unstructured Work  -  To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? | |
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89% | Telephone  -  How often do you have telephone conversations in this job? | |
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89% | Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets  -  How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets? | |
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88% | Exposed to Contaminants  -  How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)? | |
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87% | Freedom to Make Decisions  -  How much decision making freedom, without supervision, does the job offer? | |
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86% | Exposed to Hazardous Conditions  -  How often does this job require exposure to hazardous conditions? | |
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83% | Indoors, Environmentally Controlled  -  How often does this job require working indoors in environmentally controlled conditions? | |
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83% | Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job? | |
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82% | Sounds, Noise Levels Are Distracting or Uncomfortable  -  How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? | |
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80% | Indoors, Not Environmentally Controlled  -  How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)? | |
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79% | Consequence of Error  -  How serious would the result usually be if the worker made a mistake that was not readily correctable? | |
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78% | Frequency of Decision Making  -  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? | |
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77% | Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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75% | Responsible for Others' Health and Safety  -  How much responsibility is there for the health and safety of others in this job? | |
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75% | Work With Work Group or Team  -  How important is it to work with others in a group or team in this job? | |
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75% | Outdoors, Exposed to Weather  -  How often does this job require working outdoors, exposed to all weather conditions? | |
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74% | Electronic Mail  -  How often do you use electronic mail in this job? | |
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73% | Impact of Decisions on Co-workers or Company Results  -  What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? | |
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73% | Importance of Repeating Same Tasks  -  How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? | |
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70% | Time Pressure  -  How often does this job require the worker to meet strict deadlines? |
A3 | Your Strengths | Importance |
Tasks & Values |
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87% | Evaluating Information to Determine Compliance with Standards  -  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. | |
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85% | Controlling Machines and Processes  -  Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). | |
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82% | Monitoring Processes, Materials, or Surroundings  -  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. | |
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82% | Making Decisions and Solving Problems  -  Analyzing information and evaluating results to choose the best solution and solve problems. | |
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82% | Processing Information  -  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. | |
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79% | Identifying Objects, Actions, and Events  -  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | |
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78% | Inspecting Equipment, Structures, or Materials  -  Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. | |
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78% | Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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78% | Documenting/Recording Information  -  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. | |
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76% | Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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75% | Interpreting the Meaning of Information for Others  -  Translating or explaining what information means and how it can be used. | |
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75% | Updating and Using Relevant Knowledge  -  Keeping up-to-date technically and applying new knowledge to your job. | |
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73% | Analyzing Data or Information  -  Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. | |
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72% | Repairing and Maintaining Mechanical Equipment  -  Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. | |
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70% | Working with Computers  -  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. | |
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65% | Estimating the Quantifiable Characteristics of Products, Events, or Information  -  Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
What Water and Wastewater Treatment Plant and System Operators Do
Water and wastewater treatment plant and system operators manage a system of machines, often through the use of control boards, to transfer or treat water or wastewater.
Duties
Water and wastewater treatment plant and system operators typically do the following:
- Add chemicals, such as ammonia or chlorine, to disinfect water or other liquids
- Inspect equipment on a regular basis
- Monitor operating conditions, meters, and gauges
- Collect and test water and sewage samples
- Record meter and gauge readings and operational data
- Document and report test results to regulatory agencies
- Operate equipment to purify and clarify water or to process or dispose of sewage
- Clean and maintain equipment, tanks, filter beds, and other work areas
- Follow U.S. Environmental Protection Agency (EPA) regulations
- Ensure safety standards are met
It takes many steps to get water from natural sources—reservoirs, streams, and groundwater—into people’s houses. Similarly, it is a complicated process to convert the wastewater from drains and sewers into a form that is safe to release into the environment.
The specific duties of plant operators depend on the type and size of the plant. In a small plant, one operator may be responsible for maintaining all of the systems. In large plants, multiple operators work the same shifts and are more specialized in their duties, often relying on computerized systems to help them monitor plant processes.
Water and wastewater treatment plant and system operators must be able to manually operate the equipment if there is a plant malfunction due to power outages or electrical issues.
Water treatment plant and system operators work in water treatment plants. Fresh water is pumped from wells, rivers, streams, or reservoirs to water treatment plants, where it is treated and distributed to customers. Water treatment plant and system operators run the equipment, control the processes, and monitor the plants that treat water to make it safe to drink.
Wastewater treatment plant and system operators remove pollutants from domestic and industrial waste. Used water, also known as wastewater, travels through sewer pipes to treatment plants where it is treated and either returned to streams, rivers, and oceans, or used for irrigation.
Work Environment
Water and wastewater treatment plant and system operators held about 124,800 jobs in 2022. The largest employers of water and wastewater treatment plant and system operators were as follows:
Local government, excluding education and hospitals | 74% |
Utilities | 12 |
Manufacturing | 4 |
Water and wastewater treatment plant and system operators work both indoors and outdoors. Their work is physically demanding and usually is performed in locations that are unclean or difficult to access. Operators may be exposed to noise from machinery and are often exposed to unpleasant odors.
Injuries and Illnesses
Water and wastewater treatment plant and system operators sometimes get injured on the job. They must pay close attention to safety procedures because of hazardous conditions, such as slippery walkways, the presence of dangerous gases, and malfunctioning equipment.
Operators are trained in emergency management procedures and use safety equipment to protect their health, as well as that of the public.
Work Schedules
Water and waste treatment plant and system operators typically work full time. Plants operate 24 hours a day, 7 days a week. In small plants, operators are likely to work during the day and be on call nights and weekends. In medium- and large-size plants that require constant monitoring, operators work in shifts to control the plant at all hours.
Occasionally, operators must work during emergencies. For example, they may need to work during weather conditions that cause large amounts of storm water or wastewater to flow into sewers, exceeding a plant’s capacity. Emergencies also may be caused by malfunctions within a plant, such as chemical leaks or oxygen deficiencies.
Getting Started
How to Become a Water or Wastewater Treatment Plant and System Operator
Water and wastewater treatment plant and system operators typically need at least a high school diploma or equivalent and a license to work. They also complete on-the-job training.
Education
Water and wastewater treatment plant and system operators typically need a high school diploma or equivalent to become operators. Employers may prefer applicants who have completed a certificate, an associate’s, or a bachelor’s degree program in a related field such as environmental science or wastewater treatment technology.
Training
Water and wastewater treatment plant and system operators need long-term on-the-job training to become fully qualified. Water and wastewater treatment is a complex process. Trainees learn their skills on the job under the direction of an experienced operator. The trainees learn by observing and doing routine tasks, such as recording meter readings, taking samples of wastewater and sludge, and performing simple maintenance and repair work on plant equipment. They also learn about industrial safety and how to use personal protective equipment.
Larger treatment plants usually combine this on-the-job training with formal classroom or self-paced study programs. As plants get larger and more complicated, operators need more skills before they are allowed to work without supervision.
Licenses, Certifications, and Registrations
Water and wastewater treatment plant and system operators must be licensed by the state in which they work. Requirements and standards vary widely depending on the state.
State licenses typically have multiple levels, which indicate the operator’s experience and training. Although some states will honor licenses from other states, operators who move from one state to another may need to take a new set of exams to become licensed in their new state.
Advancement
Most states have multiple levels of licenses for water and wastewater treatment plant and system operators. Each increase in license level allows the operator to perform more complicated processes without supervision.
At the largest plants, operators who have the highest license level work as shift supervisors and may be in charge of large teams of operators.
Job Outlook
Employment of water and wastewater treatment plant and system operators is projected to decline 6 percent from 2022 to 2032.
Despite declining employment, about 10,500 openings for water and wastewater treatment plant and system operators are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.
Employment
As water and wastewater treatment plants become more advanced with automated systems to manage treatment processes, fewer workers may be needed. Although some work can be automated, plants will still need skilled workers to operate increasingly complex controls and water and wastewater systems.
Contacts for More Information
For information on employment opportunities, contact state or local water pollution control agencies, state water and wastewater operator associations, state environmental training centers, or local offices of the state employment service.
For information related to a career as a water or wastewater treatment plant and system operator, visit
American Water Works Association
The National Rural Water Association
For more information on certification for water or wastewater treatment plant and system operator, visit
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This table shows a list of occupations with job duties that are similar to those of water and wastewater treatment plant and system operators.
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