Passenger Attendants

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Job Outlook:
None
Education: High school diploma or equivalent
Salary
High: $50,000.00
Average: $36,230.00
Hourly
Average: $17.42

What they do:

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

On the job, you would:

  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Provide boarding assistance to elderly, sick, or injured people.
  • Respond to passengers' questions, requests, or complaints.

Personality

A3 Your Strengths Importance

Characteristics of this Career

91% Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations.
90% Self-Control  -  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
90% Stress Tolerance  -  Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
88% Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
87% Integrity  -  Job requires being honest and ethical.
87% Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
85% Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks.
78% Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace.
74% Social Orientation  -  Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
71% Initiative  -  Job requires a willingness to take on responsibilities and challenges.
71% Independence  -  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
68% Persistence  -  Job requires persistence in the face of obstacles.
65% Analytical Thinking  -  Job requires analyzing information and using logic to address work-related issues and problems.
65% Leadership  -  Job requires a willingness to lead, take charge, and offer opinions and direction.
55% Achievement/Effort  -  Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
A3 Your Strengths Importance

Strengths

61% Realistic  -  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
61% Social  -  Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
61% Enterprising  -  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
56% Conventional  -  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
A3 Your Strengths Importance

Values of the Work Environment

61% Relationships  -  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Aptitude

A3 Your Strengths Importance

Abilities | Cognitive, Physical, Personality

69% Oral Comprehension  -  The ability to listen to and understand information and ideas presented through spoken words and sentences.
69% Oral Expression  -  The ability to communicate information and ideas in speaking so others will understand.
66% Speech Recognition  -  The ability to identify and understand the speech of another person.
66% Speech Clarity  -  The ability to speak clearly so others can understand you.
63% Problem Sensitivity  -  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
60% Deductive Reasoning  -  The ability to apply general rules to specific problems to produce answers that make sense.
A3 Your Strengths Importance

Skills | Cognitive, Physical, Personality

54% Service Orientation  -  Actively looking for ways to help people.

Job Details

Responsibilities
Assist passengers during vehicle boarding.
Assist passengers during vehicle boarding.
Provide transportation information to passengers or customers.
Explain regulations, policies, or procedures.
Follow safety procedures for vehicle operation.
Signal others to coordinate vehicle movement.
Verify information or specifications.
Record operational or production data.
Provide transportation information to passengers or customers.
Collect fares or payment from customers.
Provide transportation information to passengers or customers.
Assist passengers during vehicle boarding.
Assist customers to ensure comfort or safety.
Move materials, equipment, or supplies.
Assist customers to ensure comfort or safety.
A3 Your Strengths Importance

Attributes & Percentage of Time Spent

93% Physical Proximity  -  To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
78% Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
76% Deal With Unpleasant or Angry People  -  How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
71% Very Hot or Cold Temperatures  -  How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
70% Spend Time Sitting  -  How much does this job require sitting?
68% Frequency of Decision Making  -  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
66% Face-to-Face Discussions  -  How often do you have to have face-to-face discussions with individuals or teams in this job?
65% Exposed to Contaminants  -  How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
61% In an Enclosed Vehicle or Equipment  -  How often does this job require working in a closed vehicle or equipment (e.g., car)?
61% Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job?
60% Work With Work Group or Team  -  How important is it to work with others in a group or team in this job?
56% Responsible for Others' Health and Safety  -  How much responsibility is there for the health and safety of others in this job?
56% Deal With External Customers  -  How important is it to work with external customers or the public in this job?
56% Sounds, Noise Levels Are Distracting or Uncomfortable  -  How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
54% Outdoors, Exposed to Weather  -  How often does this job require working outdoors, exposed to all weather conditions?
52% Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls  -  How much does this job require using your hands to handle, control, or feel objects, tools or controls?
A3 Your Strengths Importance

Tasks & Values

71% Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources.
70% Establishing and Maintaining Interpersonal Relationships  -  Developing constructive and cooperative working relationships with others, and maintaining them over time.
70% Assisting and Caring for Others  -  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
68% Resolving Conflicts and Negotiating with Others  -  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
59% Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
56% Identifying Objects, Actions, and Events  -  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
53% Making Decisions and Solving Problems  -  Analyzing information and evaluating results to choose the best solution and solve problems.

Getting Started

Education:
82%
High School Diploma - or the equivalent (for example, GED)
16%
Less than a High School Diploma

Information provided by CareerFitter, LLC and other sources.

Sections of this page includes information from the O*NET 27.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.

CareerFitter, LLC has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.