Counter & Rental Clerks

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Job Outlook:
None
Education: None
Salary
High: $57,490.00
Average: $39,320.00
Hourly
Average: $18.90

What they do:

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

On the job, you would:

  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.

Personality

A3 Your Strengths Importance

Characteristics of this Career

89% Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks.
87% Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations.
87% Self-Control  -  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
85% Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
83% Integrity  -  Job requires being honest and ethical.
80% Stress Tolerance  -  Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
78% Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
72% Leadership  -  Job requires a willingness to lead, take charge, and offer opinions and direction.
70% Initiative  -  Job requires a willingness to take on responsibilities and challenges.
69% Independence  -  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
62% Achievement/Effort  -  Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
62% Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace.
62% Persistence  -  Job requires persistence in the face of obstacles.
58% Social Orientation  -  Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
55% Analytical Thinking  -  Job requires analyzing information and using logic to address work-related issues and problems.
A3 Your Strengths Importance

Strengths

78% Conventional  -  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
67% Enterprising  -  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
A3 Your Strengths Importance

Values of the Work Environment

56% Relationships  -  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Aptitude

A3 Your Strengths Importance

Abilities | Cognitive, Physical, Personality

75% Oral Comprehension  -  The ability to listen to and understand information and ideas presented through spoken words and sentences.
72% Oral Expression  -  The ability to communicate information and ideas in speaking so others will understand.
66% Speech Clarity  -  The ability to speak clearly so others can understand you.
66% Speech Recognition  -  The ability to identify and understand the speech of another person.
60% Near Vision  -  The ability to see details at close range (within a few feet of the observer).
56% Written Comprehension  -  The ability to read and understand information and ideas presented in writing.
53% Information Ordering  -  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
53% Problem Sensitivity  -  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Job Details

Responsibilities
Calculate costs of goods or services.
Process sales or other transactions.
Set up merchandise displays.
Advise customers on the use of products or services.
Recommend products or services to customers.
Answer customer questions about goods or services.
Take product orders from customers.
Gather customer or product information to determine customer needs.
Greet customers, patrons, or visitors.
Maintain records of sales or other business transactions.
Prepare sales or other contracts.
Examine condition of property or products.
Examine condition of property or products.
Explain financial information to customers.
Maintain records of sales or other business transactions.
Take product orders from customers.
Take product orders from customers.
Sell products or services.
Process sales or other transactions.
Explain technical product or service information to customers.
Advise customers on the use of products or services.
Advise customers on the use of products or services.
Arrange services or reservations for patrons.
A3 Your Strengths Importance

Attributes & Percentage of Time Spent

100% Telephone  -  How often do you have telephone conversations in this job?
100% Face-to-Face Discussions  -  How often do you have to have face-to-face discussions with individuals or teams in this job?
98% Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
91% Indoors, Environmentally Controlled  -  How often does this job require working indoors in environmentally controlled conditions?
88% Work With Work Group or Team  -  How important is it to work with others in a group or team in this job?
86% Deal With External Customers  -  How important is it to work with external customers or the public in this job?
76% Frequency of Decision Making  -  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
76% Deal With Unpleasant or Angry People  -  How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
75% Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job?
75% Electronic Mail  -  How often do you use electronic mail in this job?
74% Freedom to Make Decisions  -  How much decision making freedom, without supervision, does the job offer?
70% Frequency of Conflict Situations  -  How often are there conflict situations the employee has to face in this job?
68% Physical Proximity  -  To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
67% Importance of Repeating Same Tasks  -  How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
66% Sounds, Noise Levels Are Distracting or Uncomfortable  -  How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
65% Structured versus Unstructured Work  -  To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
63% Coordinate or Lead Others  -  How important is it to coordinate or lead others in accomplishing work activities in this job?
60% Exposed to Contaminants  -  How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
59% Impact of Decisions on Co-workers or Company Results  -  What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
58% Responsibility for Outcomes and Results  -  How responsible is the worker for work outcomes and results of other workers?
57% Time Pressure  -  How often does this job require the worker to meet strict deadlines?
55% Spend Time Standing  -  How much does this job require standing?
53% Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls  -  How much does this job require using your hands to handle, control, or feel objects, tools or controls?
52% Spend Time Sitting  -  How much does this job require sitting?
A3 Your Strengths Importance

Tasks & Values

86% Performing for or Working Directly with the Public  -  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
81% Documenting/Recording Information  -  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
77% Processing Information  -  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
71% Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
69% Making Decisions and Solving Problems  -  Analyzing information and evaluating results to choose the best solution and solve problems.
69% Identifying Objects, Actions, and Events  -  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
68% Working with Computers  -  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
63% Selling or Influencing Others  -  Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
61% Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources.
61% Operating Vehicles, Mechanized Devices, or Equipment  -  Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
60% Communicating with People Outside the Organization  -  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
59% Resolving Conflicts and Negotiating with Others  -  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
59% Inspecting Equipment, Structures, or Materials  -  Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
57% Judging the Qualities of Objects, Services, or People  -  Assessing the value, importance, or quality of things or people.
55% Thinking Creatively  -  Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
55% Organizing, Planning, and Prioritizing Work  -  Developing specific goals and plans to prioritize, organize, and accomplish your work.
55% Assisting and Caring for Others  -  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
55% Monitoring Processes, Materials, or Surroundings  -  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
55% Establishing and Maintaining Interpersonal Relationships  -  Developing constructive and cooperative working relationships with others, and maintaining them over time.

Getting Started

Education:
56%
High School Diploma - or the equivalent (for example, GED)
20%
Bachelor's Degree

Information provided by CareerFitter, LLC and other sources.

Sections of this page includes information from the O*NET 27.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.

CareerFitter, LLC has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.