Sales Representatives of Services

Summary of What they do:

Sell services to individuals or businesses. May describe options or resolve client problems.

Tasks On The Job

1. Answer customers' questions about services, prices, availability, or credit terms.
2. Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
3. Compute and compare costs of services.
4. Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
5. Contact prospective or existing customers to discuss how services can meet their needs.
6. Create forms or agreements to complete sales.
7. Develop sales presentations or proposals to explain service specifications.
8. Distribute promotional materials at meetings, conferences, or trade shows.
9. Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
10. Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.
11. Inform customers of contracts or other information pertaining to purchased services.
12. Maintain customer records using automated systems.
13. Monitor market conditions, innovations, and competitors' services, prices, and sales.
14. Negotiate prices or terms of sales or service agreements.
15. Quote prices, credit terms, contract terms, or fulfillment dates for services.