Human Resources Specialist
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What they do:
Recruit, screen, interview, or place individuals within an organization. May perform other activities in multiple human resources areas.
On the job, you would:
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
Important Qualities
Communication skills. Listening and speaking skills are essential for human resources specialists. They must convey information effectively and respond to questions and concerns from employers, job applicants, and employees.
Decision-making skills. Human resources specialists must use sound judgment when reviewing applicants’ qualifications or when working to resolve disputes.
Detail oriented. Specialists must pay attention to detail when evaluating applicants’ qualifications, doing background checks, maintaining records of an employee grievance, and ensuring that a workplace complies with labor standards.
Interpersonal skills. Specialists continually interact with others and must be able to converse and connect with people from varied backgrounds.
Personality
A3 | Your Strengths | Importance |
Characteristics of this Career |
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91% | Integrity  -  Job requires being honest and ethical. | |
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90% | Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
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89% | Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks. | |
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88% | Self-Control  -  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
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87% | Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
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86% | Stress Tolerance  -  Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
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86% | Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
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84% | Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
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81% | Independence  -  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
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78% | Social Orientation  -  Job requires preferring to work with others rather than alone, and being personally connected with others on the job. | |
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76% | Leadership  -  Job requires a willingness to lead, take charge, and offer opinions and direction. | |
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76% | Analytical Thinking  -  Job requires analyzing information and using logic to address work-related issues and problems. | |
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74% | Initiative  -  Job requires a willingness to take on responsibilities and challenges. | |
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71% | Persistence  -  Job requires persistence in the face of obstacles. | |
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69% | Innovation  -  Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. | |
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68% | Achievement/Effort  -  Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
A3 | Your Strengths | Importance |
Strengths |
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83% | Enterprising  -  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law. | |
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61% | Conventional  -  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources. |
A3 | Your Strengths | Importance |
Values of the Work Environment |
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78% | Relationships  -  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. | |
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72% | Support  -  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. | |
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67% | Achievement  -  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. | |
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64% | Working Conditions  -  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. |
Aptitude
A3 | Your Strengths | Importance |
Abilities | Cognitive, Physical, Personality |
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75% | Oral Expression  -  The ability to communicate information and ideas in speaking so others will understand. | |
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75% | Written Comprehension  -  The ability to read and understand information and ideas presented in writing. | |
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75% | Oral Comprehension  -  The ability to listen to and understand information and ideas presented through spoken words and sentences. | |
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72% | Deductive Reasoning  -  The ability to apply general rules to specific problems to produce answers that make sense. | |
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72% | Speech Clarity  -  The ability to speak clearly so others can understand you. | |
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72% | Written Expression  -  The ability to communicate information and ideas in writing so others will understand. | |
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72% | Problem Sensitivity  -  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. | |
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72% | Speech Recognition  -  The ability to identify and understand the speech of another person. | |
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66% | Near Vision  -  The ability to see details at close range (within a few feet of the observer). | |
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56% | Inductive Reasoning  -  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |
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56% | Information Ordering  -  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |
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53% | Category Flexibility  -  The ability to generate or use different sets of rules for combining or grouping things in different ways. |
A3 | Your Strengths | Importance |
Skills | Cognitive, Physical, Personality |
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57% | Speaking  -  Talking to others to convey information effectively. | |
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57% | Active Listening  -  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |
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57% | Writing  -  Communicating effectively in writing as appropriate for the needs of the audience. | |
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57% | Reading Comprehension  -  Understanding written sentences and paragraphs in work-related documents. | |
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57% | Critical Thinking  -  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. | |
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55% | Social Perceptiveness  -  Being aware of others' reactions and understanding why they react as they do. | |
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54% | Monitoring  -  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
Job Details
A3 | Your Strengths | Importance |
Attributes & Percentage of Time Spent |
---|---|---|---|
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100% | Telephone  -  How often do you have telephone conversations in this job? | |
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100% | Electronic Mail  -  How often do you use electronic mail in this job? | |
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98% | Face-to-Face Discussions  -  How often do you have to have face-to-face discussions with individuals or teams in this job? | |
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97% | Indoors, Environmentally Controlled  -  How often does this job require working indoors in environmentally controlled conditions? | |
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94% | Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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93% | Work With Work Group or Team  -  How important is it to work with others in a group or team in this job? | |
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88% | Letters and Memos  -  How often does the job require written letters and memos? | |
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87% | Structured versus Unstructured Work  -  To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? | |
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84% | Freedom to Make Decisions  -  How much decision making freedom, without supervision, does the job offer? | |
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84% | Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job? | |
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80% | Impact of Decisions on Co-workers or Company Results  -  What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? | |
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80% | Spend Time Sitting  -  How much does this job require sitting? | |
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76% | Coordinate or Lead Others  -  How important is it to coordinate or lead others in accomplishing work activities in this job? | |
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75% | Frequency of Decision Making  -  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? | |
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73% | Frequency of Conflict Situations  -  How often are there conflict situations the employee has to face in this job? | |
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72% | Importance of Repeating Same Tasks  -  How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? | |
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69% | Time Pressure  -  How often does this job require the worker to meet strict deadlines? | |
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68% | Deal With External Customers  -  How important is it to work with external customers or the public in this job? | |
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68% | Responsibility for Outcomes and Results  -  How responsible is the worker for work outcomes and results of other workers? | |
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63% | Spend Time Making Repetitive Motions  -  How much does this job require making repetitive motions? | |
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61% | Responsible for Others' Health and Safety  -  How much responsibility is there for the health and safety of others in this job? | |
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60% | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls  -  How much does this job require using your hands to handle, control, or feel objects, tools or controls? | |
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60% | Deal With Unpleasant or Angry People  -  How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? | |
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58% | Public Speaking  -  How often do you have to perform public speaking in this job? | |
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63% | Duration of Typical Work Week  -  Number of hours typically worked in one week. |
A3 | Your Strengths | Importance |
Tasks & Values |
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92% | Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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89% | Working with Computers  -  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. | |
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85% | Performing Administrative Activities  -  Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. | |
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85% | Documenting/Recording Information  -  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. | |
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82% | Establishing and Maintaining Interpersonal Relationships  -  Developing constructive and cooperative working relationships with others, and maintaining them over time. | |
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82% | Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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80% | Organizing, Planning, and Prioritizing Work  -  Developing specific goals and plans to prioritize, organize, and accomplish your work. | |
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80% | Making Decisions and Solving Problems  -  Analyzing information and evaluating results to choose the best solution and solve problems. | |
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79% | Evaluating Information to Determine Compliance with Standards  -  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. | |
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78% | Resolving Conflicts and Negotiating with Others  -  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. | |
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74% | Updating and Using Relevant Knowledge  -  Keeping up-to-date technically and applying new knowledge to your job. | |
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68% | Processing Information  -  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. | |
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67% | Providing Consultation and Advice to Others  -  Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. | |
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67% | Scheduling Work and Activities  -  Scheduling events, programs, and activities, as well as the work of others. | |
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67% | Communicating with People Outside the Organization  -  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. | |
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66% | Training and Teaching Others  -  Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. | |
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64% | Assisting and Caring for Others  -  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. | |
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61% | Developing and Building Teams  -  Encouraging and building mutual trust, respect, and cooperation among team members. | |
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61% | Coaching and Developing Others  -  Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. | |
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60% | Identifying Objects, Actions, and Events  -  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | |
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59% | Monitoring Processes, Materials, or Surroundings  -  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. | |
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58% | Analyzing Data or Information  -  Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. | |
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58% | Thinking Creatively  -  Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. | |
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57% | Interpreting the Meaning of Information for Others  -  Translating or explaining what information means and how it can be used. | |
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56% | Staffing Organizational Units  -  Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. | |
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55% | Judging the Qualities of Objects, Services, or People  -  Assessing the value, importance, or quality of things or people. | |
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54% | Guiding, Directing, and Motivating Subordinates  -  Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. | |
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52% | Developing Objectives and Strategies  -  Establishing long-range objectives and specifying the strategies and actions to achieve them. |
What Human Resources Specialists Do
Human resources specialists recruit, screen, and interview job applicants and place newly hired workers in jobs. They also may handle compensation and benefits, training, and employee relations.
Duties
Human resources specialists typically do the following:
- Consult with employers to identify hiring needs
- Interview job applicants about their relevant experience, education, and skills
- Check applicants' references and backgrounds
- Inform applicants about job details, such as duties, benefits, and working conditions
- Hire or refer qualified applicants
- Run or help with new employee orientation
- Keep employment records and process paperwork
Human resources specialists often are trained in tasks for all disciplines of a human resources department. In addition to recruiting applicants and placing workers, human resources specialists help guide employees through human resources procedures and answer questions about an organization’s policies. They sometimes administer benefits, process payroll, and handle associated questions or problems. Some specialists focus more on strategic planning and hiring than on administrative duties. They also ensure that all human resources functions comply with federal, state, and local regulations.
The following are examples of types of human resources specialists:
Human resources generalists handle all aspects of human resources work. Their duties include recruitment, compensation, benefits, training, and employee relations, as well as administering human resources policies, procedures, and programs.
Recruitment specialists, sometimes known as recruiters or “talent acquisition specialists,” find, screen, and interview applicants for job openings in an organization. They search for applicants by posting listings, attending job fairs, and visiting college campuses. They also may test applicants, contact references, and extend job offers.
Some specialists focus on a certain area of human resources, such as retirement or training. For information about those who focus on an organization’s wage and nonwage programs for workers, see the profile on compensation, benefits, and job analysis specialists. For information about those who plan and administer programs that improve workers’ skills and knowledge, see the profile on training and development specialists.
Work Environment
Human resources specialists held about 874,500 jobs in 2022. The largest employers of human resources specialists were as follows:
Employment services | 18% |
Professional, scientific, and technical services | 13 |
Healthcare and social assistance | 10 |
Government | 9 |
Manufacturing | 7 |
Some organizations contract recruitment and placement work to outside firms, such as those in the employment services industry or the professional, scientific, and technical industry.
Work Schedules
Human resources specialists generally work in office settings. Some, particularly recruitment specialists, travel to attend job fairs, visit college campuses, and meet with applicants.
Most specialists work full time during regular business hours. Some work more than 40 hours per week.
Getting Started
How to Become a Human Resources Specialist
Human resources specialists typically need a bachelor’s degree to enter the occupation.
Education
Human resources specialists typically need a bachelor's degree in human resources, business, communications, or a related field.
By working in an internship during college, students gain relevant experience that may be helpful in competing for human resources specialist jobs. Internships in human resources departments may help prospective specialists to increase their understanding of the occupation and to network in an industry.
Other Experience
Some positions require human resources specialists to have relevant work experience. Candidates may gain experience as human resources assistants (information clerks), customer service representatives, or in related occupations.
Employers also may prefer to hire candidates who have experience in areas such as personnel recruitment, staff training and development, employee relations, and compensation and benefits. Candidates sometimes get this experience while in college, either through courses or by volunteering.
Licenses, Certifications, and Registrations
Professional associations that specialize in human resources offer courses to enhance the skills of their members, and some offer certification programs. For example, the Society for Human Resource Management (SHRM) offers the SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP), and the HR Certification Institute (HRCI) offers a range of certifications for varying levels of expertise.
Certification usually requires that candidates pass an exam that covers human resources knowledge and asks candidates to apply their knowledge to different situations. Candidates for certification also typically need to meet minimum education and experience requirements.
Although certification is usually voluntary, some employers prefer or require it. Human resources generalists, in particular, may benefit from certification because it shows knowledge and professional competence across all human resources areas.
Advancement
Human resources specialists who have a thorough knowledge of their organization and its personnel regulations may advance to become human resources managers. Specialists may increase their chance of advancement by taking on new responsibilities or completing voluntary certification programs.
Job Outlook
Employment of human resources specialists is projected to grow 6 percent from 2022 to 2032, faster than the average for all occupations.
About 78,700 openings for human resources specialists are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
Employment
Employment growth is expected as human resources specialists are needed to explain increasingly complex employment laws and benefit options. At the same time, some companies may outsource human resources functions to organizations that provide these services, rather than directly employing human resources specialists.
Contacts for More Information
For more information about human resources careers and certification, visit
International Public Management Association for Human Resources
Society for Human Resource Management
Occupational Requirements Survey
For a profile highlighting selected BLS data on occupational requirements, see
Similar Occupations
This table shows a list of occupations with job duties that are similar to those of human resources specialists.
Occupation | Job Duties | Entry-Level Education | Median Annual Pay, May 2022 | |
---|---|---|---|---|
Compensation and Benefits Managers |
Compensation and benefits managers plan, develop, and oversee programs to pay employees. |
Bachelor's degree | $131,280 | |
Compensation, Benefits, and Job Analysis Specialists |
Compensation, benefits, and job analysis specialists oversee wage and nonwage programs that an organization provides to its employees in return for their work. They also evaluate position descriptions to determine details such as classification and salary. |
Bachelor's degree | $67,780 | |
Customer Service Representatives |
Customer service representatives interact with customers to handle complaints, process orders, and answer questions. |
High school diploma or equivalent | $37,780 | |
Human Resources Managers |
Human resources managers plan, coordinate, and direct the administrative functions of an organization. |
Bachelor's degree | $130,000 | |
Insurance Sales Agents |
Insurance sales agents contact potential customers and sell one or more types of insurance. |
High school diploma or equivalent | $57,860 | |
Labor Relations Specialists |
Labor relations specialists interpret and administer labor contracts. |
Bachelor's degree | $82,010 | |
Public Relations Specialists |
Public relations specialists create and maintain a positive public image for the clients they represent. |
Bachelor's degree | $67,440 | |
Tax Examiners and Collectors, and Revenue Agents |
Tax examiners and collectors, and revenue agents determine how much is owed in taxes and collect tax from individuals and businesses on behalf of the government. |
Bachelor's degree | $57,950 | |
Training and Development Managers |
Training and development managers plan, coordinate, and direct skills- and knowledge-enhancement programs for an organization’s staff. |
Bachelor's degree | $120,000 | |
Training and Development Specialists |
Training and development specialists plan and administer programs that improve the skills and knowledge of their employees. |
Bachelor's degree | $63,080 |